Privacy Policy

Your privacy matters to us. Learn how Social Lens Pro collects, uses, and protects your information.

Introduction

Effective Date: July 30, 2026

Welcome to Social Lens Pro ("we," "our," "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and related services available at www.sociallenspro.com (the "Platform").

By accessing or using our Platform, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect Personal Information, Business Information, Analytics & Platform Data, and Device Information including:

  • Full Name, Company Name, Email Address, Phone Number, Billing Information, Account Credentials, Profile Information
  • Business Name, Industry, Website URL, Social Media Profile URLs, Business Location, Brand Information
  • Followers, Reach, Impressions, Engagement, Likes, Comments, Shares, Clicks, Video Views, Audience Demographics, Campaign Performance, Advertising Metrics, Page Performance, Competitor Benchmarking Data
  • IP Address, Browser Type, Operating System, Device Information, Language Preference, Time Zone, Cookies and Usage Logs

2. How We Use Your Information

  • Create and manage your account.
  • Provide analytics and reporting services.
  • Generate dashboards and competitor analysis.
  • Monitor connected social media accounts.
  • Generate AI-powered insights.
  • Improve our services.
  • Process payments.
  • Respond to support requests.
  • Notify users of updates.
  • Detect fraud and comply with legal obligations.

3. Social Media Integrations

Social Lens Pro may integrate with Facebook, Instagram, LinkedIn, TikTok, YouTube, X, Google Analytics, Google Ads, Meta Ads and other supported marketing platforms using their official APIs. We only access data you explicitly authorize and never collect your social media passwords.

4. Competitor Analytics

We may provide benchmarking using publicly available information. We do not access private competitor information or restricted accounts.

5. AI-Powered Insights

AI may generate performance summaries, marketing recommendations, trend analysis, engagement predictions and automated reports. AI output is informational only and not professional legal, financial or business advice.

6. Cookies and Tracking Technologies

We use cookies to maintain sessions, improve performance, analyze visitor behavior, remember preferences and enhance security. Disabling cookies may affect functionality.

7. Data Sharing

We do not sell personal information. We may share information with cloud hosting providers, payment processors, customer support providers, analytics providers and government authorities where legally required.

8. Data Security

We implement commercially reasonable administrative, technical and organizational safeguards. However, no electronic transmission or storage method is completely secure.

9. Data Retention

We retain information only as long as necessary to provide services, comply with laws, resolve disputes and enforce agreements.

10. Third-Party Services

Third-party websites and integrations maintain their own privacy policies. Please review those policies before using connected services.

11. Your Rights

  • Access your information
  • Correct inaccurate information
  • Delete your account
  • Request data portability
  • Withdraw consent
  • Restrict processing
  • Object to certain processing activities

12. Children's Privacy

Social Lens Pro is intended for users aged 18+ or those legally authorized to enter into binding agreements. We do not knowingly collect information from children under 13.

13. International Data Transfers

If you access our Platform outside Pakistan, your information may be processed in jurisdictions where our providers operate.

14. Changes to This Privacy Policy

We may update this policy from time to time. Continued use of the Platform constitutes acceptance of the revised policy.

15. Governing Law

This Privacy Policy is governed by the laws of the Islamic Republic of Pakistan. Disputes shall be subject to the exclusive jurisdiction of the competent courts in Lahore, Punjab, Pakistan.

16. Contact Us

Social Lens Pro
Website: https://sociallenspro.com
Email: privacy@sociallenspro.com

Additional Clauses

  • API Data Usage Policy
  • Data Processing Addendum (DPA)
  • Cookie Policy
  • Account Deletion Policy
  • GDPR & CCPA Compliance Statement
  • Data Breach Notification Policy
Chat with us