Learn how Social Lens Pro uses cookies and similar technologies to enhance your experience, maintain security, and analyze platform performance.
Effective Date: July 31, 2026
Last Updated: July 31, 2026
This Cookie Policy explains how Social Lens Pro, operated by Rich Media Inc., uses cookies and similar technologies when you visit sociallenspro.com, access our dashboards or use our related online services. It should be read together with our Privacy Policy and Terms of Use.
Cookies may be classified as first-party or third-party and as session or persistent cookies. Under European privacy rules, a cookie identifier may constitute personal data, and consent—where required—must be freely given, specific, informed, unambiguous and capable of being withdrawn.
Social Lens Pro is an integrated marketing-intelligence platform providing:
For the purposes of this Cookie Policy, "Social Lens Pro," "Rich Media Inc.," "we," "our," and "us" refer to the organisation responsible for operating the website and Services.
Cookies are small text files placed on your computer, mobile phone, tablet or other device when you visit a website. Cookies can help a website:
We may also use technologies that operate in a similar way, including local storage, session storage, pixels, tags, software development kits, device identifiers, tracking URLs, and log files. In this Policy, references to "cookies" include these similar technologies unless stated otherwise.
First-party cookies: First-party cookies are set directly by sociallenspro.com. They may be used to operate the website, maintain secure sessions, remember preferences and understand website usage.
Third-party cookies: Third-party cookies are set by external service providers whose tools or content may be used on our website. These providers may include website-hosting providers, analytics providers, security and fraud-prevention providers, customer-support systems, video-hosting platforms, advertising platforms, social-media platforms, form and scheduling services, and content-delivery networks.
Third parties process information according to their own privacy and cookie policies. We do not control how those providers change their technologies or policies.
Session cookies: Session cookies normally remain active only while your browser is open and are deleted after you close it. They may be used for secure login sessions, page navigation, form completion, and temporary website settings.
Persistent cookies: Persistent cookies remain on your device for a defined period or until you delete them. They may be used to remember your cookie preferences, recognise returning visitors, measure website performance over time, remember language or display settings, and support marketing measurement.
These cookies are required for the website and Services to function securely and correctly. They may be used for account authentication, login-session management, website security, fraud prevention, load balancing, network management, form submission, saving cookie-consent choices, and preventing malicious requests.
Strictly necessary cookies cannot normally be disabled through our cookie-preference tool because the website may not function properly without them. You may still block them through your browser, but parts of the website or dashboard may stop working.
Preference cookies allow the website to remember choices you make, such as preferred language, region or time zone, display settings, dashboard preferences, previously selected filters, accessibility preferences, and cookie-consent settings. Disabling preference cookies may result in some settings being reset each time you visit.
Analytics cookies help us understand how people use the website and Services by collecting information about pages visited, time spent on pages, navigation paths, referral sources, browser type, device type, screen resolution, approximate location, errors and performance issues, downloads and button interactions, and general usage patterns.
We use this information to improve website usability, identify technical problems, understand visitor interests, measure content performance, improve navigation, and evaluate website and campaign effectiveness. Where required by applicable law, analytics cookies will not be activated until you provide consent.
Functionality cookies support enhanced features and third-party services such as embedded videos, live-chat services, meeting-booking tools, customer-support widgets, interactive dashboards, forms and surveys, social-media content, and personalised website features. If you disable these cookies, some features may not operate correctly.
Advertising cookies may be used, where enabled, to measure advertising campaigns, record visits resulting from advertisements, build advertising audiences, limit how often advertisements are shown, understand campaign conversions, deliver advertising based on interests, and measure interactions across websites or devices. These cookies may be set by Social Lens Pro or by advertising and social-media partners. Where consent is legally required, advertising and targeting cookies will remain disabled until you accept them.
When authorised users access Social Lens Pro dashboards, cookies may be used to authenticate the user, keep the user securely logged in, protect the account from unauthorised access, maintain selected dashboard filters, remember date ranges and preferences, improve dashboard loading and performance, record errors for technical support, and prevent misuse or suspicious activity.
Dashboard cookies do not automatically provide us with access to unrelated information stored on your device. Information imported from connected advertising, analytics or social-media accounts is governed separately by our Privacy Policy, Terms of Use and any applicable service agreement.
Some pages may contain content or tools provided by third parties, such as videos, maps, social-media posts, scheduling tools, contact forms, chat services, downloadable documents, and interactive dashboards. When you interact with embedded content, the third-party provider may place cookies or collect information about your device and activity. Where technically possible and legally required, third-party content that uses non-essential cookies will remain blocked until you provide consent.
When you first visit sociallenspro.com, you may be shown a cookie banner that allows you to accept all cookies, reject non-essential cookies, select individual cookie categories, review this Cookie Policy, and save your preferences.
Necessary cookies may remain active regardless of your selection because they are required for core website functions. Your consent choices may be stored in a necessary cookie so that the website remembers them. Where consent is required, rejecting optional cookies should be as accessible as accepting them, and users should be able to withdraw consent without disadvantage.
You can change or withdraw your cookie choices at any time by selecting the "Cookie Settings" link available on the website. Withdrawing consent will not affect processing that took place before consent was withdrawn. After changing your preferences, you may need to refresh the website for the changes to take effect. Previously stored third-party cookies may remain on your device until they expire or are deleted through your browser settings.
Most browsers allow you to view stored cookies, delete individual cookies, delete all cookies, block first-party cookies, block third-party cookies, prevent websites from storing cookies, receive an alert before cookies are stored. Browser controls are commonly available under settings labelled Privacy, Security, Site settings, Cookies and site data, and Tracking protection.
Blocking all cookies may affect your ability to log in, use dashboards, submit forms or access certain website functions.
Where required by applicable law, we may recognise browser-based privacy signals such as Global Privacy Control as a request to opt out of certain data sales, sharing or targeted-advertising activities. California residents may have rights to opt out of the sale or sharing of personal information, including through recognised browser signals, where the relevant law applies to the business and processing activity. Because browser technologies and legal requirements continue to develop, the way these signals are processed may change.
Some browsers provide a "Do Not Track" setting. There is not always a uniform industry standard governing how every website must respond to these signals. Where applicable law requires recognition of a particular signal, we will process it accordingly. You can also use our Cookie Settings tool to manage optional cookies directly.
Cookies remain on your device only for as long as reasonably necessary for their stated purpose. Retention periods may vary depending on the cookie and may include the duration of a browser session, a few minutes or hours, several days, several months, or up to the period permitted by applicable law.
Necessary security cookies may have short expiration periods, while consent or preference cookies may remain longer so the website can remember your choices. Third-party cookies are retained according to the policies of the relevant provider.
Depending on the cookies used and your settings, information collected may include IP address, cookie identifier, browser and device information, operating system, approximate geographic location, referral URL, pages visited, time and date of visits, interaction data, login-session identifiers, advertising identifiers, and conversion and campaign information. We process this information according to our Privacy Policy and applicable data-protection requirements.
Some cookie providers or technology vendors may process information in countries other than the country where you are located. Where required, we use reasonable contractual, organisational or technical safeguards for international data processing. Additional information about cross-border processing is provided in our Privacy Policy or applicable customer agreement.
Social Lens Pro is primarily intended for businesses and professional users and is not directed toward children. We do not knowingly use cookies to create advertising profiles of children. If you believe a child has provided personal information through the website, please contact us so that we can review and take appropriate action.
Our website may contain links to websites operated by third parties. Once you leave sociallenspro.com, the third party's own privacy and cookie policies will apply. We are not responsible for the cookies, content or privacy practices of external websites.
We may update this Cookie Policy when we introduce new website features, cookie technologies change, we engage new service providers, legal requirements change, our analytics or advertising practices change, or we improve our privacy controls. The revised Policy will be posted on sociallenspro.com with an updated "Last Updated" date. Material changes may also be communicated through the website, cookie banner, dashboard or email.
This Cookie Policy should be read together with the Social Lens Pro Privacy Policy, Social Lens Pro Terms of Use, applicable subscription or service agreement, and Data Processing Agreement, where applicable. If this Policy conflicts with a signed customer agreement, the signed agreement will control to the extent of the conflict.
Social Lens Pro / Rich Media Inc.
Emails: atif.hameed@richmedia-inc.com | info@sociallenspro.com
Pakistan Office:
92 N Model Town
Lahore, Pakistan
USA Office:
31 Covert Ave
Floral Park, NY 11001
USA
The exact cookie names, providers, purposes and expiration periods should be displayed through the website's Cookie Settings panel or the table below.
| Cookie or service | Provider | Category | Purpose | Duration |
|---|---|---|---|---|
| Consent-preference cookie | Social Lens Pro | Necessary | Records the visitor's cookie choices | To be confirmed |
| Secure session cookie | Social Lens Pro | Necessary | Maintains a secure website or dashboard session | Session |
| Authentication cookie | Social Lens Pro or authentication provider | Necessary | Authenticates authorised dashboard users | Session or defined period |
| Analytics service | To be confirmed | Analytics | Measures website visits and interactions | To be confirmed |
| Security service | To be confirmed | Necessary | Protects the website from fraud, bots and malicious traffic | To be confirmed |
| Embedded-content service | To be confirmed | Functionality | Enables videos, forms, chat or other embedded features | To be confirmed |
| Advertising service | To be confirmed | Advertising | Measures campaigns or supports targeted advertising | To be confirmed |
Implementation requirement: Before publishing, Social Lens Pro should run a technical cookie scan and replace all "To be confirmed" entries with the actual cookie names, vendors, purposes and expiration periods used on sociallenspro.com. A cookie policy must reflect the website's real configuration rather than list services that are not installed.
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, remember your preferences, and improve our marketing services. By clicking Accept All, you consent to the use of optional cookies as described in our Privacy Policy and Cookie Policy.